Kül SideKick

What to Expect:

When your product ships from our warehouse, you will receive an email notification with tracking information, letting you know your order is on the way. Your order will ship by FedEx Ground and, depending on your location, may take 3-7 days to arrive.

Make sure to ship your orders to a safe location. Kül Refreshment is not responsible for lost or stolen packages. IMPORTANT: If you need to change the phone number or address, please contact kül Customer Support immediately. There are no guarantees that information can be updated with the carrier.

•If your package is delivered to you in a damaged condition as a result of faulty shipping, please contact us at info@verykul.com or call 1-833-866-0560 for further instructions. Photographs of the damage will be necessary in order to make a claim.

If you are not completely satisfied with your product, please contact Kül Refreshment within 30 days of purchase to request a Return Merchandise Authorization. Please contact info@verykul.com to begin the RMA process.

Please note that not all products are eligible for return.

Order Cancellation Policy

After placing your order, it may
be possible to cancel your order by calling us directly at 1-833-866-0560. However, once inventory has been allocated to your order, we cannot guarantee
that the order will not be shipped. If your order has shipped, you must return any unwanted items in accordance with our Return Policy.

If you are not fully satisfied with your kül products, you can return to us within 30 Days of your purchase.

Please call 1-833-866-0560 or email info@verykul.com to ask any questions, as we would like to help you have the most satisfactory experience possible.