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Frequently Asked Questions


How do I install my Kül?
Forgot parental control passcode
No water flow


My sparkling water doesn’t seem bubbly enough
Where do I get KülC02 refills?
My sparkling water isn't dispensing
How long does one KülC02 last?


What do the replacement filters remove?
How do I know it's time to replace my filter?


My water is cloudy
My water flow seems slow, what can I do?
What happens when my Kül doesn't dispense water?


How do I get service?

Need Help?

You can feel free to email tech@verykul.com or call us 815-324-4445 Monday-Friday 8am – 4:30pm CST. Emails and calls received after normal business hours will be returned next business day. Take some time to review the troubleshooting tips.